Technical Support Services

ACIST® Medical Systems provides award-winning customer service, technical support, flexible service plans and warranty options.

Simply Efficient

  • 24/7 customer support
  • On-site assistance within 24 hours (Monday–Friday, 8 a.m.–5 p.m.)
  • Next-day service loaner
  • Preventive maintenance and upgrades
  • All-inclusive pricing
  • No additional purchase orders

Simply Convenient

  • Multi-year package options for long-term system reliability and lab performance
  • Unlimited emergency services provided at no cost during normal business hours
  • Priority on-site service for ASAP members
  • Preventive maintenance visits for cleaning, adjustments and calibrations
  • Applications support provided

“The reason I am going with a multiple year ASAP is that ACIST provides great quality service and the cost savings are significant. With ACIST I know our systems will receive the type of support that maximizes productivity and decreases downtime.”
– Tony M., Senior Manager, Clinical Technology Services, Cedar Sinai Medical Center

ACIST Customer Support
Phone: 888-670-7701
Fax: 952-253-4524